Skip to Questions


Useful Tip: Make sure to use proper spelling in your searches; abbreviations or acronyms are not acceptable.

I'm having problems accessing my online class. I'm getting the message: "Authentication Required."

Last Updated: Jan 10, 2017  |  232 Views
Was this helpful? 0   5


If you are having problems accessing any of the portal-specific resources such as D2L or ELion, you can use the direct links, below or you can go to


If you still have any problems logging in, please contact technical support at Ext. 8888 or, if you are off campus

Answered by Janet FranksBookmark and Share

Other Answers / Comments (4)

  1. Im having the same problem this week and classes start this coming monday.
    by Laura Hanna on Aug 20, 2016.
  2. Laura, if you are still having problems, please try contacting UTS, or logging into the portal.
    by Doris Vankampen on Aug 23, 2016.
  3. having the same problem, but only on mobile devices or a browser other than internet explorer.
    by john potts on Aug 23, 2016.
    According to the Learning Studio support site, "LearningStudio functionality is not supported on mobile browsers".

    However, the university is moving to a new platform! The new platform is D2L, And according to a press release by D2L, (June, 2016), the new platform will support mobile devices.
    by Doris Vankampen on Aug 24, 2016.

  • a small icon
    Call us: 800.359.5945 or 352.588.8477
  • a small icon
    Text us at (352) 678-4393
  • a small icon
    Chat with a Librarian: Ask A Librarian
  • a small icon
    Get Help at our Reference Desk  more info
  • a small icon

Live Chat

Morning Chat

Browse by Popular Topics

About the Library  –  Articles  –  Ask A Librarian  –  Blackboard  –  Books  –  Business  –  Career Planning  –  Catalog  –  Center for Online Learning  –  Circulation Policies  –  Citation styles  –  Company Information  –  Criminal Justice  –  Distance Learning  –  E-books  –  EasyBib  –  Education  –  Email  –  English Literature  –  Graduate Class  –  Healthcare  –  Interlibrary Loan  –  Internet  –  Internships  –  Journals  –  Journals/Newspapers  –  Learning Studio  –  LibGuides  –  Library Hours  –  PowerPoint  –  Printing  –  Psychology  –  Religion  –  Scanning  –  Search Help  –  Social Work  –  Technology  –  Writing Assistance  –  writing help  
View All Topics