I can't login to EBSCO I am getting a white screen/page
IF you get the message “File missing: docs\deny.htm” it means either your user name or password was not entered properly, or you have special characters in your password, such as $$ or ** or some other character that should not be used with this system. You can 1. reset your password if needed 2. Clear cache and cookies and re-enter your login and password 3. Close all browser windows and reopen the window
This should take care of the problem. If it does not, please call for assistance. (800) 359-5945
We will be asking UTS for a clearer message to users concerning why they are seeing this message.