Answered By: Jacalyn Bryan
Last Updated: Oct 21, 2019     Views: 833

If you are having problems with accessing content in any of our resources (can't open an ebook, cant download an article, etc.), try the following:

  • Use Firefox, but make sure that the Adobe Reader settings are using the Adobe software, not the Firefox plugin.
  • Use Chrome - if you still cannot access an ebook or full text PDF article, THEN try 
  • Internet Explorer/Edge

You can also call the reference desk (800) 359-5945 and we will do our best to help you figure out the issue.


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