Answered By: Doris Van Kampen
Last Updated: Jan 11, 2019     Views: 62

IF you get the message “File missing: docs\deny.htm”  it means either your user name or password was not entered properly. You can 1. Clear cache and cookies 2. Close all browser windows and reopen the window

This should take care of the problem.

 We will be asking UTS for a clearer message to users concerning why they are seeing this message. 

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