Answered By: Doris Van Kampen Last Updated: Jan 11, 2019 Views: 60
IF you get the message “File missing: docs\deny.htm” it means the user name or password was not entered properly (probably a typo). You can 1. Clear cache and cookies 2. Close all browser windows and reopen the window
This should take care of the problem.
We will be asking UTS for a clearer message to users concerning why they are seeing this message.