Answered By: Doris Van Kampen
Last Updated: Jan 11, 2019     Views: 60

IF you  get the message “File missing: docs\deny.htm”  it means the user name or password was not entered properly (probably a typo). You can 1. Clear cache and cookies 2. Close all browser windows and reopen the window

This should take care of the problem.

 

We will be asking UTS for a clearer message to users concerning why they are seeing this message. 

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